Harris + Harris aim to provide a professional, efficient, and friendly service 

• To be polite, courteous and punctual.
  
  
• To reply to letters as soon as possible, and within five working days at most.
  
  
• To return your call as soon as possible, and within one working day, if we cannot deal with your inquiry immediately.
  
  
• To keep you informed about your case, answer your questions, and advise you, in person if you want.
  
  
• To report to you monthly about the progress of your case.
  
  
• To give you the best information possible about the timescale and cost of your case.
  
  
• To consult you on the instruction of barristers and experts.