At Harris + Harris we put Client Care first.  That isn't just because we have professional obligations to protect your interests first.  Client Care makes Harris + Harris what we are.  It was the unwritten ethos of the firm for many years before we wrote it down.

As Solicitors we comply with the Code of Conduct issued by the Solicitors Regulation Authority.  We go further and issue our own Client Care Standards.  These set out the service standards you should expect.  Harris + Harris is also accredited to Lexcel the Law Society's Quality Management standard.

Do we deliver?  We do regular Client Care surveys.  Over the past 5 years more that 95% of clients responding said they had received a good quality service and would recommend us.  See the comments in the green band on each page of this website.  See also the reports from the independent assessors for Lexcel.

Why should you use Harris + Harris?  See What Makes Us Different.  We are aware that you have a choice.  There are many other organisations who will try to sell you their legal services. 

Harris + Harris is committed to providing our services to the whole of our community.  If you have a disability, that should not stand in the way of getting legal advice.  Let us know the best way to help you.  See our guidance on Disability Access.

We also recognise our responsibilities to the wider community.  See our Community Social Responsibility Policy and our Environmental Policy.

• Client Care Standards
  
  
• Lexcel
  
  
• What makes H+H different?
  
  
• Disability Access
  
  
• Community Social Responsibility Policy
  
  
• Environmental Policy